What this covers
- Servers that patch themselves, with reboots on a schedule and monitoring (LibreNMS, Netdata) that flags trouble early.
- Backups and security for the sites, servers and apps we look after.
- Containers watched for updates, so you know when a newer version is out before it becomes a problem.
- Self-hosted business software, like FusionInvoice in place of a monthly invoicing subscription. We install it for clients and run it ourselves.
- Hardware troubleshooting done methodically, one variable at a time, until the real fault is found.
- Practical security for small offices: cameras kept off the open internet, encrypted messaging, strong passwords.
Usually a good fit when
- You're a small team without an IT department, and "IT" is whoever is least busy that day.
- You want one person who knows your setup, not a ticket queue.
- You're paying monthly for software you could own outright.
The long game
Managed IT works best as a long relationship. Some of ours go back fifteen years, built on calm, jargon-free support and setups that stay out of the way.
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